It was last month of the financial year. As like other corporate entities, the company I was working in, was also desperate to close the books with a considerable percentage of growth in terms of revenue generation and profit making. Year-to-date accomplishments were far behind the target. Management started taking business commitment from everybody as how much business one can close with and started monitoring morning and evening every day. Nevertheless, it was too late to be of any use. A task to be done in a year can’t be done in a month. Frustrated management opened fire on employees with abusive suffixes and prefixes and reprimanded them of severe consequences against non-performance. They asked everybody to get ready for the disastrous action if target is unachieved. Non-performance will have a bearing on annual appraisals. Management was working with “punishment lifts performance” attitude in anticipation of damage control. This made the situation worse. I was downloading the communication to the team. People have lost sheen of their faces. Due to fear, instead of going ahead to tame the situation, some people resigned and some engaged themselves more in attending interviews to get a new job.
At last, the financial year ended. Despite of team’s hard efforts, target remained unaccomplished. Merely sixty percent of the annual target achieved. Nobody was happy in the system. Who was responsible for this debacle? Management was pointing towards employees with “you-attitude” and employee towards management the same way. No matter who was responsible, the company has lost the opportunity to meet its goal. However, plans for the new financial year devised, targets set and execution process rolled out with a warning note to the employees that this should have not happen again. Within a fortnight, the situation is back to normal. Both management and employees forgotten the fiasco recently happened.
This is the story of most of the companies particularly those operating in India. Neither management, nor employees bothered to avoid repetition of the same story again. All these have happened due to poor planning, lack of contemplation, long term vision and inward looking approach. Instead of getting activated at the verge of chaos, micro management and periodic monitoring would have been a better option.